Why Kaspersky is not installed
The question of why Kaspersky is not installed is asked by many users. It is no secret to anyone that Kaspersky Anti-Virus is today considered one of the most popular anti-virus programs. So why is there a problem with installing this software, why do errors appear that force the user to choose some other anti-virus program? Let’s talk about this in more detail.
Previous version of Kaspersky deleted incorrectly
If Kaspersky is not installed, the reasons for this may be different. For example, you did not uninstall the previous version of the program. This error is the most common. Some users either incorrectly remove the previous version of the antivirus, or do not bother to remove it at all and install the new Kaspersky on top of the old one. As a result, the program simply crashes, kindly reporting an error.
By the way, the error message usually says that the previous antivirus has not been deleted. What should be done in this case? First go to the “Control Panel”, then open the tab to uninstall programs. Place all the programs that you see there alphabetically and see if there are any antivirus programs, including Kaspersky, among them. Check all the names – both Russian and English.
If you see that there are no antiviruses in the list of installed programs, but Kaspersky stubbornly refuses to install anyway, then it is quite possible that the program registry contains incorrect data that does not correspond to reality. To “find” invisible antiviruses, you will need to download a special program that will effectively remove the antivirus from your computer. To do this, go to the official Kaspersky website and download the utility for uninstalling Kaspersky Lab products from there.
Have you downloaded? Excellent! Run the program, and by default it will automatically and quickly determine which version of the antivirus software was installed on your computer earlier. You just have to click on the “Delete” button – and the problem is solved.
Attention! It is possible that in normal mode the utility will not want to work or will not be able to clean the system. In this case, you should start the program in safe mode by pressing the F8 key when the computer boots.
The system already has an antivirus
When Kaspersky Anti-Virus is not installed, the reason may also be the presence of other anti-virus software on the computer. The creators of antivirus programs knowingly prohibit users from installing two antivirus programs on a computer at the same time, because in this case lags and errors cannot be avoided. Anti-virus programs will perceive each other as a virus and will certainly begin to conflict. As a result, the computer will seriously slow down, freeze, and may even display a blue screen.
It is very simple to fix such an error: remove from your computer all other anti-virus and also anti-virus programs that also like to come into conflict with anti-viruses. After that, you can run Kaspersky.
The computer did not restart
If Kaspersky does not work after installation, then perhaps you simply forgot to restart the computer. This must be done not only after installing the program, but also after cleaning and running the anti-virus removal utility. In this case, the solution is quite simple: click on the “Reset” button on the system unit or restart the computer device in another appropriate way.
The problem in the installer
It happens that an error occurs in the installer (installer file), which leads to the failure of Kaspersky to install on a PC. Perhaps the installer was downloaded from an incorrect source, and therefore, it is not known whether it is working. It is likely that it is spoiled by viruses. Therefore, download the antivirus only from the official Kaspersky website: https://www.kaspersky.ru
– and there will be no problems.
Antivirus incompatibility with the system
Such an error as the incompatibility of the antivirus with the system appears when a completely new Kaspersky is installed on a completely old system. Or vice versa: a very old version of the antivirus is installed on the new system. To avoid such a conflict, be sure to study the system requirements of the installer.
Another solution to the issue
Suppose none of the above helped you and Kaspersky is not installed on your computer, despite all your efforts. Then resort to another way to solve the problem, namely:
1) create another account in Windows
2) restart the computer,
3) log in already under the “freshly created” account,
4) install Kaspersky Anti-Virus.
I must say that this often helps, and not only with antivirus software, but also with many other software products.
Last solution to the problem
Have you honestly tried to follow the instructions and tried everything possible to install Kaspersky?